Privacy Policy

Your Privacy Matters to Us

At cytherionavex Financial Planning, we are committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, and safeguard your data.

We believe transparency is essential for building trust, especially when dealing with sensitive financial information.

Information We Collect

We collect information that you provide directly and data gathered automatically during your website visit:

• Contact details including name, email address, phone number, and postal address
• Financial information relevant to consultation services such as asset ranges and planning goals
• Communication records including consultation notes and correspondence
• Website usage data including IP address, browser type, and page interactions

How We Use Your Information

Your personal information is used for legitimate business purposes including:

• Providing consultation services and responding to your inquiries
• Scheduling appointments and managing your subscription
• Improving our services and website functionality
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

Under Australian Privacy Principles, we process your data based on:

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website performance.

For detailed information, please review our Cookie Policy Cookie Policy

Third-Party Services

We may share your information with trusted service providers who assist with website hosting, payment processing, and communication services. These providers are contractually bound to protect your data and use it only for specified purposes.

Your Privacy Rights

Under Australian privacy law, you have several important rights:

• Right to access your personal information we hold
• Right to request correction of inaccurate data
• Right to request deletion of your personal information
• Right to receive your data in a portable format
• Right to object to certain types of data processing

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Consultation records are typically retained for seven years in accordance with financial services regulations.

Contact Us About Privacy

For privacy-related questions or to exercise your rights, contact us at contact@cytherionavex.com or +61 399-284-195.

Policy Updates

We may update this Privacy Policy periodically. Material changes will be notified through email or website notice before taking effect.